APPLETON MENTAL HEALTH AND WELLNESS
PRIVACY POLICY
Effective Date: April 2026
1. Introduction
Appleton Mental Health and Wellness Clinic (“we,” “our,” or “the Clinic”) is committed to protecting the privacy, confidentiality, and security of every patient who entrusts us with their care. This Privacy Policy explains how we collect, use, store, and protect your personal and health information when you access our services, website, or communication channels.
By using our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Full name
- Age and date of birth
- Contact details (phone number, email address, home address)
- Emergency contact information
B. Health Information
- Medical and psychiatric history
- Symptoms and diagnoses
- Treatment plans and progress notes
- Prescriptions and medication history
- Therapy or counseling session notes
C. Administrative Information
- Appointment schedules
- Billing and payment information
- Insurance details (if applicable)
D. Digital Information (if using our website or online services)
- IP address
- Browser type and device information
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Provide safe, effective, and personalized mental health care
- Schedule and manage appointments
- Develop and monitor treatment plans
- Communicate with you regarding your care
- Process payments and billing
- Improve our services and patient experience
- Comply with legal and regulatory requirements
4. Confidentiality and Patient Privacy
We treat all patient information with strict confidentiality. Your health information will only be accessed by authorized healthcare professionals directly involved in your care.
We are committed to maintaining a safe and respectful environment where your privacy is always protected.
5. Information Sharing and Disclosure
We do not sell or rent your personal information.
We may only share your information in the following situations:
- With your explicit consent
- With healthcare professionals involved in your treatment
- For medical emergencies when disclosure is necessary to protect life or safety
- When required by law, court order, or government regulations
- For insurance or billing purposes, if applicable
6. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal and health information against unauthorized access, loss, misuse, or alteration.
While we take strong precautions, no system can be guaranteed 100% secure, and we encourage patients to also protect their personal information.
7. Telehealth and Online Consultations
If you use our telehealth services, please note that online communication may carry some risks. We take reasonable steps to secure virtual consultations, but patients are also responsible for ensuring they are in a private and secure environment during sessions.
8. Your Rights as a Patient
You have the right to:
- Access your personal and health records
- Request corrections to inaccurate information
- Ask questions about how your information is used
- Withdraw consent for certain uses of your information (where applicable by law)
Requests regarding your records can be made through our clinic administration.
9. Retention of Information
We retain your information only for as long as necessary to provide care, comply with legal obligations, and maintain medical records in accordance with applicable laws and regulations.
10. Cookies and Website Use
Our website may use cookies to improve user experience, analyze website traffic, and enhance functionality. You may choose to disable cookies in your browser settings, although some features may not function properly.
11. Children’s Privacy
Our services may involve care for minors only with the consent of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Appleton Mental Health and Wellness Clinic
1451 Battleground Drive Murfreesboro TN 37129
(629) 259 3858
appletonmentalhealth@gmail.com
We are committed to protecting your privacy and ensuring that your care is always handled with dignity, respect, and confidentiality.